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Medical devices management

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Medical devices management

Medical equipment plays an important role in healthcare delivery for diagnosis, treatment and prevention of disease. It ranges from small and simple devices such as sphygmomanometer to complex and big devices such as Magnetic Resonance Imaging (MRI) machines. This ranking is as a result of differences in utilised technologies and intended applications.

We work with various healthcare providers regularly to ensure that suitable medical devices are installed and used in accordance with the manufacturer’s instructions, maintained in a safe and reliable condition, and disposed appropriately at the end of its useful life.

Performing installation services in healthcare facilities and institutions requires skills that can only be learned, developed and refined over many years. Zicopp has performed over 1,000 installations across the African continent and understands the unique nature of these environments, which requires highly trained technicians who have a clear understanding of the complexities that will be encountered.

Zicopp’s goal is to deliver outstanding service, support the installation efforts, measure the quality of the work performed, and identify areas of improvement. Special care is given to periodic Preventive Maintenance and Quality Validation to increase the operating life of Medical Equipment thereby ensuring our Clients’ investment as well as minimizing any corrective maintenance costs. Through the use of the latest technology in Medical Equipment Testing Instruments and Simulators, each device is continually monitored to ensure its performance under the manufacturer’s standards. To be able to deliver Zicopp utilizes its proven process which includes the following key stages:

• Dedicated Program Manager for a single point of contact support

• Onsite Project Manager to ensure a quality installation every time

• Scheduling Manager to get the right resources in place on time

• Certified Technicians for consistent quality across the project

• National Quality Assurance Team to measure success and identify areas of improvement

• Standardized Reporting Processes for Day to Day Operations

• In-house Proprietary Training Programs

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